Welcome to Zarwaan Fragrances. These Terms & Conditions govern your use of our website and your purchase of products from www.zarwaanfragrances.com. By accessing our website or placing an order, you agree to be bound by these terms.

1. Use of Website

You agree to use this website for lawful purposes only. You must not use it to:

  • Commit fraud or impersonate another person
  • Interfere with the website’s security or operation
  • Attempt to gain unauthorized access to any portion of the site

2. Product Information

We make every effort to display our products accurately. However, due to differences in device screens or small batch variations, product colors, packaging, or scents may vary slightly.

We reserve the right to update product pricing, availability, and descriptions without prior notice.

3. Orders & Payments

All orders placed through our store are subject to acceptance and availability. We reserve the right to cancel any order for reasons including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspicious or fraudulent activity

Accepted payment methods include Cash on Delivery (COD), and other payment options offered at checkout. Orders are confirmed only after full payment (except COD).

4. Shipping & Delivery

We ship to all locations within Pakistan using trusted courier partners. Orders are typically dispatched within 1–2 business days. Delivery usually takes 2–5 business days, depending on location.

We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

We accept returns within 15 days of delivery, provided that:

  • At least 90% of the perfume remains in the bottle
  • The product is returned in its original packaging
  • Delivery charges are non-refundable

Refunds are processed within 10 business days after we receive and inspect the returned item.

Full policy: Return & Refund Policy

6. Limitation of Liability

We strive to provide high-quality products and services, but we are not liable for:

  • Any indirect, incidental, or consequential damages
  • Allergic reactions or misuse of the product
  • Unauthorized access to your account or personal data

Always test a small amount of any perfume before full use, especially if you have sensitive skin or allergies.

7. Privacy

We respect your privacy and handle your data in accordance with our Privacy Policy.

8. Contact Us

If you have any questions or concerns regarding these terms, please contact:

Zarwaan Fragrances
📩 Info@zarwaanfragrances.com
📞 WhatsApp: +92-370-3507759
🌐 zarwaanfragrances.com